Aussie Mate Hats sells Aussie Mate™ the highest quality Golf and Sports hats. Which are crushable, sizeable, UV protection and water resistant. Our Internet approach enables us to cut the overhead costs and offer you 100% authentic Australian made products at the lowest prices you will ever see.

Customer Satisfaction is our priority, and to make sure
that your shopping experience is always pleasurable, we utilize the following features and policies:

• Easy to use and navigate pages
• Credit card ordering
• Incredibly low price
• Satisfaction Guaranteed policy

Don't feel safe sending your information over the Internet?

 Feel free to call us at (407) 884-9768 or TOLL FREE 1-888-879-7024  and speak to a Customer Service Representative between 8:00am - 9:00pm EST. Or fax your order to (407) 884-4747. (Use  Order Form for FAX orders). 

Refund & Exchange Policy

WARRANTY RETURN POLICY: On any mistake or error by Aussie Mate or where a warranty issue is cause. Simply return for a full refund or exchange after receiving a return authorization via phone or e-mail in advance. Aussie Mate will reimburse for actual shipping costs as needed.

GENERAL RETURN POLICY: Other than warranty or shipping error. Aussie Mate will gladly make refund to buyer less actual shipping cost plus a 10% (Ten- Percent) restocking fee. Please call or e-mail for authorization in advance.

EXCHANGE POLICY: Exchanges gladly given with customer paying actual shipping charges only both ways. This is postage only and not a container charge. Please call or e-mail in advance.

REFUND POLICY: It is the policy of Aussie Mate to issue a refund by means of a company check and not a credit to account. This is done as not to have an additional processing fee placed against Aussie Mate for credit card transactions and tracking.

If you have any questions, don't hesitate to contact us

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